Answered By: Ask-a-Librarian
Last Updated: Feb 07, 2018     Views: 630

You will have 10 days to pick up available holds before they are removed from the hold shelf.

When the item is available for you at your chosen pick-up branch, you will receive a notice by mail, text, phone or by email.

If you do not pick up available holds within 10 days, they will be removed from the hold shelf and you will be charged $1 for each hold not picked up.  However, if you cancel the hold, you will not be charged.  You may cancel the hold even after you have received notification of its availability to avoid the $1 charge.

This $1 charge for unpicked up holds does not apply to downloadable e-books or downloadable audiobooks.