Answered By: Ask-a-Librarian
Last Updated: Aug 09, 2017     Views: 1173

If the song didn't download completely, you can simply restart your download. 

Freegal does not count the download of a song more than once against your three per week limit. 

In fact, you can re-download any song again during the same week of the initial download or during the following week, without it counting against your limit of 5.  You might want to download a song to your computer after you have downloaded it to the Freegal app, for example. (Freegal's weeks start early Monday morning.  Thus, if 2 Monday mornings have gone by, your song will no longer be available for download.)

To re-download, you may have to close Freegal, clear the cache on your browser, and sign in to Freegal again.  Click the "Recent Downloads" link.