Answered By: Ask-a-Librarian
Last Updated: Aug 09, 2017     Views: 928

Your e-reader device must be authorized with the same Adobe ID as your computer.  

See OverDrive's instructions about what to do if you get a "User Not Activated" message.  

(This page is similar and may also help:  What to do if your eReader is not detected by Adobe Digital Editions.)