When I check my account online, I see "Your account renewal date is . . . such-and-such a date." Why is this?
Library cards must be renewed annually. MCPL wants to be sure that your contact information is up-to-date and that any fines or fees are paid. If your card expires, you will not be able to check out materials, place holds, use the databases or renew items you have checked out beyond the card's expiration date. You will also be unable to use the library's public computers. Read more about why library cards expire annually.
You can renew your library account from your account online.
If your account is in good standing and your contact information has not changed, you can renew your card online in My Account. After signing in, click on Renew My Account in the summary box on the right. The Renew My Account button will only appear when your account is under 30 days from expiration.
You can also renew by phone by calling either Ask-a-librarian at 240-777-0001 or your local library.
If you owe money, pay all fines and fees. If you pay online, please wait a day or two to renew your account, because we must manually post your credit card payment to your library account.
We send a renewal reminder by email a month before your card expires if you receive email notifications from the libraries. If a library account is renewed before the actual expiration date, the day that the account is renewed becomes the new anniversary date of the account. The account will expire one year from the renewal day.
Update contact information on your library account as follows:
- If you have a change of mailing address, proof of address must be shown at your branch. Read more about library cards and acceptable forms of proof of address.
- Phone numbers and email addresses can be updated by calling Ask-a-Librarian at 240-777-0001 or any library branch.
For help, call Ask-a-Librarian at 240-777-0001 or ask your branch. We do not renew library card privileges via chat or email.