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Why is the estimated wait time for a hold inaccurate?

It seems I wait longer for my holds than the catalog suggests.
Last Updated: Nov 22, 2010  |  284 Views
Topics: Holds

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The catalog displays an Estimated Wait Time for holds, making a calculation based on timely returns of each circulating copy, the length of the loan period, the transit time between branches, and the number of holds.

However, people sometimes return items past their due date.  On occasion, a copy may be damaged or lost. The Estimated Wait Time is truly just an estimate.


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